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Department of Public Health

Septic Systems

System Problems and Repairs

Septic tank systems do not work forever. If you are having problems with your septic tank system, take a look at the questions below. Answer them with “yes” or “no”; even if your answer is “sometimes”, still answer with a “yes”.

  • Is sewage or effluent being discharged from your septic tank system onto the surface of the ground, surface waters, or directly into the groundwater?
  • Is sewage or effluent backing up into your home, facility, drains, or septic tank?
  • Is there sewage or effluent within 3” of the finished grade over the septic tank system?
  • Is it necessary to have your septic tank pumped more than once per month to avoid answering “yes” to one or more of the above questions?

If you answered "yes" to any of the above questions, you have a malfunctioning septic tank system. Please complete the Application for Authorization for Wastewater System Construction (Repair) or the Spanish version, Aplicacion para Autorizacion de Construccion o Reparacion de Sistemas de Agua Residuales (Aguas Negras), and submit it to the Environmental Health Division of the Department of Public Health as soon as possible. The fee is $170 and covers the application and permit. There is a $47 revisit fee.


Please visit the links below for more information.

Contact Information

Division of
Environmental Health

799 N. Highland Avenue
P.O. Box 686
Winston-Salem, NC 27102
(336) 703-3225
(336) 727-2183 FAX


Office Hours
8:00 - 5:00
Monday - Friday

Job Opportunities

Nutritionist

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Protect your pet.  License it! Que se queden en case!