Ask Your Librarian
Email your question to Forsyth County Public Library’s
“virtual” librarian, Natalia Tuchina, and receive an answer via return email from
her and our staff. Ask any questions you have: reference, research, your account,
the FCPL website, upcoming programs, our libraries and locations, collections, etc.
See if your question has
already been answered!
Phone Reference. Call a service desk with your questions any time the Central
Library is open. Monday - Wednesday, 9:00 am - 9:00 pm
Thursday - Friday, 9:00 am - 6:00 pm
Saturday, 9:00 am - 5:00 pm
Sunday, 1:00 - 5:00 pm (closed from Memorial Day to Labor Day)
- Information Services Department – (336) 703-3020
Questions related to all reference and nonfiction areas, including business, non-profits,
arts, science, religion, history, grammar, cooking, sports, car repair, health,
psychology, literature, travel, and law.
- Audio-Visual / Circulation Department – (336) 703-3030
Questions about your library card, renewing books, your account needs; also questions
about audiobooks and movies.
- Popular Library – (336) 703-3050
Questions related to fiction, biography, foreign-language titles, large-print books,
magazines, newspapers, and scholarly journals.
- Children’s Department – (336) 703-3040
Questions related to programs for children, curriculum support materials, children’s
literature, and computers for children to use.
- The NC Room – (336) 703-3070
Questions related to Forsyth County or North Carolina history, maps, or genealogy.
Also ask your questions about government publications, public documents, and local,
state, and federal laws.
Chat with a North Carolina librarian. Type in your questions here. Librarians from
participating NC Knows libraries will answer at almost any time, day or night. They
can answer Forsyth County Public Library questions, but not questions specific to
your account. This is your library when other libraries are closed! This project
is funded by a Library Services and Technology Act grant.
Computer Reservations can be made on eight computers at Central Library,
for up to 2 hours a session and up to one day in advance. Call Information Services
at (336) 703-3020 to find out more or make a reservation.
Visit the Computer Center at Central Library for more than 40 public workstations,
available on a first-come, first-served basis. Two are express computers with 15-minute
time limits. All Library branches offer a minimum of five computers for public use.
Computers are also available for children.
Live Homework Help. Need help with a tricky problem
or concept? Start a live, online chat session with a tutor ready to help you find
the answer! Available every day between 3:00 pm and 12:00 midnight, this service
can help a student from 4th grade to 12th grade or intro college in a range of subjects
including English, Math and Science.
Technical Support. To get the help you need, with questions about database
access or computer issues related to using the Library’s website, you can do any
of the following:
- Email your questions through Ask your Librarian.
- Call the Information Services Department at (336) 703-3020. If we don’t know the
answer, we’ll help you find someone who does.