Email your question to a Forsyth County Public Library’s “virtual” librarian, and receive an answer via return email from our staff. Ask any questions you have: reference, research, your account, the FCPL website, upcoming programs, our libraries and locations, collections, etc. See if your question has already been answered!
Phone Reference. Call a service desk, (703-3020), with your questions any
time during normal business hours. Monday - Wednesday,
10:00 am - 9:00 pm
Thursday - Friday, 10:00 am - 6:00 pm
Saturday, 10:00 am - 5:00 pm
Sunday, 1:00 - 5:00 pm (closed from Memorial Day to Labor Day)
Chat with a North Carolina librarian. Type in your questions here. Librarians from participating NC Knows libraries will answer at almost any time, day or night. They can answer Forsyth County Public Library questions, but not questions specific to your account. This is your library when other libraries are closed! This project is funded by a Library Services and Technology Act grant.
Computer Reservations can be made on computers at Malloy/Jordan East Winston Heritage Center, Southside Branch Library and Reynolda Branch Library, for up to 2 hours a session and up to one day in advance. Call the desired location to find out more or make a reservation.
All Library branches offer a minimum of five computers for public use. Computers are also available for children. Visit the Computer Training Bridge located at the Government Center for public computer training and open help labs.
Live Homework Help. Need help with a tricky problem or concept? Start a live, online chat session with a tutor ready to help you find the answer! Available every day between 3:00 pm and 12:00 midnight, this service can help a student from 4th grade to 12th grade or intro college in a range of subjects including English, Math and Science.
Technical Support. To get the help you need, with questions about database access or computer issues related to using the Library’s website, you can do any of the following: