The number one priority for a telecommunicator is officer and citizen safety. Telecommunicators are responsible for answering emergency (911) and non-emergency calls, accurately inputting critical information into a multifaceted computer aided dispatch (CAD) system, and rapidly determining the proper method of dissemination for a broad range of information. They also perform other duties including but not limited to: writing reports, serving subpoenas via phone, monitoring radio traffic, and performing inquires on criminal histories and driving records. Telecommunicators have to be able to maintain a composed demeanor during stressful situations and possess the ability and confidence to demonstrate quick decision-making skills.