• By Amanda Pruitt
  • Posted Tuesday, March 16, 2021

NC Medicaid Transformation

NC Medicaid is revamping the way beneficiaries (Medicaid Recipients) receive services. Most beneficiaries will transition to a Health Plan that will provide a holistic care approach for citizens. Currently, beneficiaries are assigned to a Primary Care Physician (PCP). The major change with transformation - beneficiaries will be assigned to a Health Care Plan responsible for whole person care, including transportation. There are 4 Health Care Plans assigned to Forsyth County: Healthy Blue/BCBS, United Health Care, WellCare, & Amerihealth Caritas.

A few things about the Medicaid Transformation process:

  • March 1 - communication mailed to beneficiaries considered "standard and exempt" explaining Medicaid Transformation
  • March 15 - Enrollment Broker Call Center opens - Beneficiaries may call to get answers on how to select a Health Plan
  • July 1 - Go Live date for Medicaid Transformation - all Medicaid beneficiaries identified as Standard will either select or be auto-enrolled into a Health Plan.

Questions about enrolling in a health plan? Go online: https://ncmedicaidplans.gov/ or call toll free: 1-833-870-5500

Watch this video to find out more.

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