• By Jennifer Tubb
• Posted Friday, August 29, 2025

Forsyth Child Support collects $22.5 million for local families, ranks fifth in NC

Child Support Services at the Forsyth County Department of Social Services honored its employees on August 28 for collecting $22.5 million for local families in the last fiscal year.

A total of $22,585,853 was collected, which was 99.54% of their goal for the year, ranking them fifth in the state for total collections. CSS agents help locate non-custodial parents, establish the paternity of the children involved, petition the court to order child support payments and enforce the child support order.

During their annual Child Support Awareness Month event, numerous child support agents were honored for their accomplishments last fiscal year. Bonnie Reynolds was celebrated for having the Highest Total Collections with $1,064,462.99. Loumay Mendez was recognized for having the Highest Collection Rate, collecting 70.87 percent of ongoing support due for her cases. Heather Boles achieved the Highest Payment to Arrears, receiving payments to past due support on 72.90 percent of her cases. Donald Wilson was recognized for having the Highest Average Paternities per month, and LaJuanda Ellis had the Highest Average of Orders Established with an average of 27.42 per month.

Many other employees received awards. You can view all the photos from the event on Forsyth County’s Flikr page.

Forsyth CSS receives incentive funds based on its performance from the federal office, which is distributed through the state office. These funds are reinvested into the program to improve service delivery to residents and help fund its many outreach efforts. A total of $504,441 was disbursed to the county in Child Support Incentive Funds for Federal Fiscal Year 2023 on July 30th, 2025. This was an increase of $33,053 from the previous year.