Informacion en Espanol

The City of Winston-Salem and Forsyth County have received federal funds under the Emergency Rental Assistance Program to assist low-income residents who are behind on their rent or utilities payments because of the COVID-19 pandemic.

The program is open to all renters residing in the City of Winston-Salem and Forsyth County, who have a household income 80% or less of area median income (see chart below) and have been financially impacted by COVID-19.

The Emergency Rental Assistance Program is for renters only. ERAP provides assistance with rent and utilities, to include electricity, water/sewer, trash removal, natural gas, propane, fuel oil and internet. Households may receive up to 12 months of assistance.


You can also Call 1-855-838-6776 (toll free)

Priority for this program will go to:

  • Households with an income of 50% or less of area median income.
  • Households that have been unemployed for 90 days or more due to COVID-19.
  • Households with a pending court eviction.

Eligibility Criteria:

  • Impacted financially by COVID-19:
    • Qualifies for unemployment
    • Reduction in income (furlough or reduction in work hours)
    • Had financial hardships or increased expenses (medical, food, etc.)
  • Household income 80% or less of area median income (See chart below)
  • Past due notice on utility bills or rent payments


1 2 3 4 5 6 7 8
50% income limit* $23,400 $26,750 $30,100 $33,400 $36,100 $38,750 $41,450 $44,100
80% income limit $37,400 $42,750 $48,100 $53,400 $57,700 $61,950 $66,250 $70,500
*80% is the eligibility limit and 50% is for priority processing.

Required Verification:

  • Driver's license or other government-issued ID for any applicant(s)
  • Proof of rent (lease agreement or signed landlord verification)
  • Proof of financial hardship due to COVID-19 (letter of termination, written statement, etc.)
  • Proof of income for all household members
  • Eviction notice or late notice (rent)
  • Utility statements showing past-due amount
  • Proof of other federal assistance received, if any.

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