- By Todd Luck
- Posted Thursday, March 19, 2020
Forsyth County makes social distancing changes, encourages use of online services
Forsyth County Government is taking actions to practice social distancing in response to CDC
recommendations on novel coronavirus (COVID-19). All county departments remain open to serve the
public, but residents are encouraged to use the county’s online services, found at www.forsyth.cc,
or call to see if their needs can be met without coming to a county office. Here are changes
individual departments are making and online resources they have for the public:
Beginning Tuesday, March 24, the Forsyth Humane Society is requiring appointments for all
transactions. Please call the Country Club location at (336) 721-1303 if you are interested in
adopting a pet. Please call the University North location at (336) 955-1750 to arrange a foster pick
up, reclaim a pet or surrender an animal.
If you are looking for a lost pet, please check the Forsyth Humane Society’s website and view the
stray animals. If you believe you see your lost animal, call to make an appointment.
For licensing payments,
you can find those forms here. Please submit the forms with payment by mail or wait until
Animal Services is able to resume normal operations to make your payment. During this period, Animal
Services will be very lenient on late or unpaid County Pet Licenses.
Cooperative Extension's building is no longer open to the public. Agents
and staff are still providing advice, soil testing, insect identification,
holding informational sessions via online platforms, and providing other
services to the public. Bring your materials for testing and there will be
a designated space at the facility for the samples to be deposited for
staff to retrieve. Cooperative Extension staff are working with a rotating
skeleton crew with some employees working onsite and others working
remotely. To contact Cooperative Extension staff, please call (336)
703-2850 or visit http://forsyth.cc/CES/.
Most Community and Economic Development staff are working from home. Those applying for housing
rehabilitation, homeownership, and Small Business IDA programs should call 336-703-2680 so staff can
help direct them on how to apply online. For those without internet access, staff can mail them the
The County Commissioners Briefing Session on March 26 at 2 p.m. will be conducted remotely. There
will be no place where members of the public can physically attend the meeting.
It will be broadcast live at 2 p.m. on WSTV 13. You will be able to view it later that day here.
Residents are strongly encouraged to visit www.fcvotes.com or
call (336) 703-2800 to determine if their needs can be met without coming to the office. Voter
registration forms, voter information, and absentee by-mail voting information can be found on the
The office’s sale of radon kits is temporarily discontinued, but staff can help citizens identify
ways to order them online if they call the office at (336) 703-2440.
The daily pollen report and forecast is temporarily discontinued.
We request that all potential applicants for asbestos demolition/renovation permits call the office
instead of visiting in person. All regulatory reporting should be submitted to the agency
electronically via email.
Fire code inspections are now restricted to construction enforcement, permits, imminent hazard
inspections, and inspections that can be done observing the CDC recommendations.
All pick-ups for Hall of Justice ID Badges will be suspended until further
County employment opportunities are listed online here and
applications are only accepted online. For more information, call 336-703-2400.
Libraries are closed to the public starting at 6 p.m.on March 17. Anyone with a valid Forsyth County
Public Library card can reserve books and audiovisual materials online at www.forsythlibrary.org or by calling their local branch
for later pickup in front of each library.
The library has extended the checkout period for books and audiobooks to five weeks with one
five-week renewal. Fines on DVDs are waived until May 25. Books and materials may be returned at
each branch’s exterior book return.
You can access the Forsyth County Public Library’s online publications here. The
main library number is 336-703-BOOK (2665).
All Forsyth County parks are open and operating normal park hours. The Champions Room Grill at the
Tanglewood Clubhouse is now takeout only. You can make reservations for parks facilities here
or call the Parks office (336) 703-2500. Tanglewood Park can be reached at (336) 703-6400 and its
site is www.forsyth.cc/Parks/Tanglewood.
The Manor House at Tanglewood Park is only taking reservations over the phone for now in order to
provide the necessary protective measures for the guest. The number for reservations is
Forsyth County Public Health has a COVID-19 hotline, 336-582-0800, to answer the public's questions
about the virus.
WIC- All in-person WIC classes and Nutrition education have been suspended
encouraged to access online classes via wichealth.org. Those
without internet access should call the
WIC office at 336-703-3333 to request a live class over the phone. Please be prepared to confirm
number and address.
Physical presence of babies under 2 months of age has been temporarily waived, so they are not
required to come to the office. WIC employees will still need all the information from the guardian.
All weight checks can be delayed by one month and benefits can be loaded without you having to come
to the office. Remember to call and let the WIC office know if you cannot make your next
Environmental Health- Environmental Health encourages all customers to mail
along with payment by check, to Forsyth County Department of Public Health, 799 Highland Avenue,
Winston Salem, NC 27101.
Complete Onsite Water and Wastewater related material will be put in queue as of the postmark date.
If material is incomplete then the entire package, including payment, will be returned.
If you are uncertain as to the best way to deliver material, please call 336-703-3225 for guidance.
Dental Clinic- The Cleveland Avenue Dental Clinic is postponing
non-urgent, elective treatments and is only taking emergency visits.
Elective treatments and immunocompromised patients are being rescheduled.
The clinic can be reached at 336-703-3090.
Restaurant Inspections- Following the latest direction from NC DHHS,
Forsyth County Public Health has transitioned from routine inspections of
restaurants and bars to visiting establishments that are continuing to
operate for the purpose of providing education and guidance. Complaint
inspections will continue as usual.
Vital Records- Birth Certificates for Home Births and Affidavits are suspending
further notice. Vital Records can be reached at 336-703-3108 for further questions.
The Public Health Department can be reached at 336-703-3100.
The office will continue to operate under normal business hours, but with some changes to help
minimize person-to-person interaction. Couples looking to obtain a Marriage License need to make an
appointment by calling 336-703-2700, and only parties to the marriage and interpreters should come
into the office to complete the process. Only the requesting party for a Marriage License copy
should come to the office. Customers are encouraged to order or apply for Marriage Licenses online
Out-of-County Birth requests, (EBRS) Amendments and Legitimations will be by appointment from 8
a.m.-3 p.m. Documentation and proofs must be pre-approved.This may require more than one
The office will no longer offer Thank-A-Veteran Discount cards at this time.
The Sheriff’s Office has made changes at the Forsyth County Detention Center,
including restricting public visitation except for attorneys, suspending all inmate programs, and
checking detention staff and new arrestees for fever and signs of respiratory distress. The
Sheriff’s Office number is 336-917-7001.
The Sheriff's Office will no longer be performing fingerprinting services until further notice. The
office is still processing handgun permits, including concealed handgun permits (and will only
perform fingerprint services for those permits).
The Department of Social Services office remains open with core staffing in place, but with numerous
All Medicaid and Food and Nutrition Services Applicants can apply on-line at epass.nc.gov, by mail, by phone at 336-703-3800, or in person at
If you already have active Medicaid, Medicaid Transportation or Food and Nutrition Services and you
need to report a change, submit documentation, or have questions concerning your active case, you
may call (336) 703-3800, or send a fax to 336-748-2842 or 336-748-3130, or send an email to firstname.lastname@example.org. The Adult Medicaid
fax number is 336-727-8491.
The following services are closed to the public until further notice: Onsite DNA testing, services
through The Employment Lab, Child Support group appointments and Program Integrity in-person
interviews, Foster Parent interest meetings and training
Applications for Work First are available in the first floor lobby. Customers are asked to take an
application and a return envelope and send it back to the agency. Please include a valid call back
phone number. The application must be received by DSS as soon as possible so you can receive timely
benefits. You can also sign the application and call for further instructions while in the agency at
336-703-3410. You can also email WorkFirstEAemail@example.com.
For more information, call 336-703-3800 or visit forsyth.cc/DSS.
You can research bills or pay bills online, view
detailed property information for real
and access the Tax Parcel Viewer on the Tax
Payments can also be made over the phone by calling 1-877-215-0165. You will need to have your bill
number and there is a convenience fee for payments over the phone. Payments can be mailed to Forsyth
County Tax Collector, P.O. Box 82, Winston-Salem, NC 27102.
Residents can call the Tax Customer Care line at 336-703-2300. You can email requests for tax data to